Legal Notices
Copyright
Unless otherwise specifically indicated, copyright subsisting in material on this website is owned by Grant Samuel Group Limited or its affiliates (“Grant Samuel”). The material is freely downloadable for browsing purposes only. No part of any of the material on this website may in any form or by any means (including electronic, mechanical, copying, photocopying or recording) be adapted or altered in any way or transmitted or distributed without the prior written permission of Grant Samuel.
Disclaimer of Warranties
The material contained on this website could contain faults, inaccuracies or errors. Grant Samuel makes no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any such material. Grant Samuel is not liable for any loss or damage however caused resulting from the use of such material.
Exclusion of Liability
Subject to any applicable law to the contrary which cannot be excluded or limited, any liability incurred in relation to material contained on this website is limited to the supply of the material or the reasonable cost of having the material resupplied, at Grant Samuel’s option. Under no circumstances will Grant Samuel be liable for any incidental, special or consequential damages, including damages for loss of business or other profits arising in relation to use of the material.
Links to Other Sites
Grant Samuel has not reviewed any of the websites which link to this site or to which this site links, and is not responsible for the content of any other websites or pages linked to or linking to this site. Such links are provided solely for your convenience and information. Following links to any other websites or pages shall be at your own risk.
Complaints Handling – Australia
If you have a complaint about Grant Samuel Corporate Finance Pty Limited, Grant Samuel Capital Advisory Pty Limited or Grant Samuel & Associates Pty Limited, please write to:
General Counsel
Grant Samuel Services Pty Limited
Level 20 Governor Macquarie Tower
1 Farrer Place
Sydney NSW 2000
Email: gscomplaints@grantsamuel.com.au
When dealing with a complaint that you have submitted to us in writing, we will:
- provide written acknowledgement of receipt of your complaint,
- investigate your complaint and provide a written response.
If you are not satisfied with our complaint resolution procedures, you may have the right to take your complaint to an independent complaints’ resolution body:
Australian Financial Complaints Authority (AFCA)
AFCA Service Complaints
Australian Financial Complaints Authority
GPO Box 3, Melbourne VIC 3001
1800 931 678
AFCA provides free, fair and independent dispute resolution for financial complaints to consumers and small businesses. You can also lodge your complaint online with the Australian Securities and Investments Commission (ASIC) or by calling 1300 300 630.
Complaints Handling – Hong Kong
If you have a complaint about Grant Samuel (Hong Kong) Limited, you may contact us at:
Complaints Officer
Level 16, The Hong Kong Club Building, No. 3A Chater Road, Central, Hong Kong
Email: awong@grantsamuel.com
Grant Samuel (Hong Kong) Limited will acknowledge your complaint within seven days following receipt and will aim to resolve this within two months under normal circumstances.